This Privacy Policy describes how PROBATH COMPANY LLC (“Probath”, “we”, “us”) collects, uses and shares your personal information when you visit probathco.com (the “Site”), create an account, submit one of our forms or make a purchase.

Personal information we collect

Device information. When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we also collect information about the pages and products you view, the websites or search terms that referred you to the Site and how you interact with it. We refer to this as “Device Information”. We collect it using:

• Cookies: small data files placed on your device that often include an anonymous unique identifier. See our Cookie Policy for the cookies we use and how to manage your preferences. To learn more about cookies in general, visit allaboutcookies.org.
• Log files: records of actions on the Site, including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
• Web beacons, tags and pixels: electronic files used to record how you browse the Site.

Account information. When you create a customer account, we collect your name, email address, password (stored in encrypted form), phone number and billing and shipping addresses. Prices are shown to registered customers only.

Order information. When you make or attempt to make a purchase, we collect your name, company, billing address, shipping address, email address, phone number and payment information. Card payments are handled by our payment processor; we do not store full card numbers on our servers.

Form information. When you use our contact, dealer application or claim forms, we collect the information you provide, which may include business and contact details, tax identification number, trade references, website addresses, resale certificates, product references and photos.

In this Privacy Policy, “Personal Information” means Device, Account, Order and Form Information.

How we use your personal information

We use your Personal Information to:

• process and fulfill orders, including payment, shipping, invoices and order confirmations;
• create and manage your customer account and show you our prices;
• review dealer and credit applications and handle claims and returns;
• communicate with you and answer your requests;
• screen orders and activity for potential risk or fraud;
• improve and optimize the Site, for example by analyzing how customers browse it and measuring our marketing campaigns; and
• when in line with the preferences you have shared with us, send you information or advertising about our products and services.

Sharing your personal information

We share your Personal Information with service providers that help us run our business and the Site, such as our website hosting and e-commerce providers, payment processors, shipping and freight carriers, and email and marketing services. These providers may only use your information to provide their services to us.

We may use Google Analytics to understand how customers use the Site. You can read how Google uses your information at policies.google.com/privacy and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to otherwise protect our rights. We do not sell your Personal Information.

Behavioral advertising

We may use your Personal Information to show you targeted advertisements or marketing communications we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page. You can opt out of targeted advertising here:

• Facebook: facebook.com/settings/?tab=ads
• Google: adssettings.google.com
• Bing: account.microsoft.com/privacy/ad-settings

You can also opt out of some of these services through the Digital Advertising Alliance’s portal at optout.aboutads.info.

Do Not Track

We do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

You may request access to the personal information we hold about you and ask that it be corrected, updated or deleted. You can update most account details yourself in My account, or contact us using the details below. If you are a European resident, we process your information to fulfill contracts we may have with you (for example, when you place an order) or to pursue the legitimate business interests listed above, and your information will be transferred outside of Europe, including to the United States.

Data retention

We keep your account and order information for our records unless and until you ask us to delete it, except where we must keep it to comply with legal, tax or accounting obligations.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The current version is always available on this page.

Contact us

For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us:

PROBATH COMPANY LLC
4220 W 104th Street, Suite 14
Hialeah, FL 33018, United States
Phone: +1 786-803-8270
Email: [email protected]
Contact form: https://new.probathco.com/contact-us/